Telephone System

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Plain old telephone service POTS is voice-grade telephone service employing analog signal transmission over copper loops. POTS is generally restricted to about 52 Kbps and cannot handle broadband speed. POTS, the traditional phone network is also known as the public switched telephone network PSTN.

The telephone company provides for you a dialtone from the global telephone network. The wire carrying your dialtone will be attached to your home directly to the Demarc. Demarch or Dmarc is short for "demarcation point" which is the point where the telephone company network ends and connects with the wiring at the customer premises. You may find the demarc on the inside or outside of your home or business.

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Illustration: Examples of the Demarc (DMARC D-MARC).

A 66 block (also M-Block) is a type of punchdown block used to connect sets of wires in a telephone system. Often, more frequently in smaller commercial settings, the punch down block is the demarc.

Maintenance of the demarc itself is generally the responsibility of the telephone company. Any lines and equipment connected to the demarc are the responsibility of the consumer.

DT or Dial Tone is a telephone signal sent by a telephone exchange or PBX (private branch exchange) to your phone when it is "off hook." The tone indicates a working exchange that is ready for you to dial your party. The tone stops when you being to dial on a rotary system or tone is initiated in touch tone dial.

POTS is solid, reliable telephone service. POTS lines are static. If you have a POTS line in place, it uses the same capacity whether zero or a hundred calls are made or received on the line. SIP trunks are dynamic. They only exist when a call is taking place. SIP, or Session Initiation Protocol is a newer technology. SIP is Voice over IP (VoIP) so calls are transmitted over the Internet.

A DSLAM (Digital Subscriber Line Access Multiplexer) is a network device that may be at a telephone office or various points in a city where signals are received from multiple customer Digital Subscriber Line (DSL) connections which are in turn placed on a high-speed backbone line using multiplexing techniques. DSLAM multiplexers connect DSL lines with some combination of asynchronous transfer mode (ATM), frame relay, or Internet Protocol networks.

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The DSLAM can be in the phone company office or in an outdoor setup like the one illustrated here. There is a limit to the distance a subscriber must be to the DSLAM in order to have DSL Internet service.

DSL Broadband Internet Service is a technology for bringing high- bandwidth information to homes and small businesses over POTS lines. DSL uses DWDM multiplexing. In symmetric digital subscriber line (SDSL) services, the downstream and upstream data rates are equal. However, ADSL or asymmetric digital subscriber line is far more common since customers demand faster download speeds being as the compromise is designed to best utilize available bandwidth.

New technology is constantly emerging in the telephone world. In the past a small business might utilize a Key Telephone System or Key System to provide multiple phones for an office. Key Systems are POTS based. The key is the name for the line selector push button. Every phone set has two to six line keys along with a dial pad and other buttons.

As a business grows the Key System might have to be replaced with a PBX System. PBX stands for Private Branch Exchange, which gives a business an entire telephone network. A PBX system connects the telephones within a company to one another and also connects them to the public switched telephone POTS. A PBX shares several outside lines (often referred to as trunk lines) to make and receive calls. A PBX system has more capabilities than a Key System. A PBX system can scale upward to accommodate hundreds of phone lines.

A telephone Trunk is a phone line that carries multiple telephone conversations. A traditional analog trunk line carries a single channel of voice call per line. You might have a single trunk line into your phone for your POTS family phone. In a business when a trunk is terminated into a PBX special analog trunk cards (12 ports, 24 ports, etc) are used.

ISDN PBX phone systems were popular in the 1990s. They were used to replace traditional analog trunk line systems. ISDN stands for Integrated Services Digital Network, meaning that it is a digital connection between the office and exchange. This made the PBX system more affordable, within reach of smaller businesses.

Modern trunks now use digital communication technology to lower costs and make more efficient use of each line. The most popular trunk is the T1 line. T1 is a digital telephone standard that creates 24 individual channels in a strictly timed digital bitstream. Each channel can carry one telephone call. T1 voice lines can do the work of 24 individual analog trunks lines. A T1 uses multiplexing/ de-multiplexing techniques (the bitstream.) Even more advanced VOIP SIP Trunks, as mentioned earlier push the envelope on call volume capabilities.

Now back to your home telephone and POTS. Prior to an advancement known as DTMF, telephones used rotary dial. Rotary dial telephones used signaling technology or pulse dialing. The numbers on a rotary dial phone are arranged in a circular layout so that a finger wheel may be rotated with one finger from the position of each digit to a fixed stop position. The mechanical signaling is accomplished as the wheel returns interrupting the direct electrical current of the telephone line (local loop) a specific number of times for each digit.

Touch-tone land-line phones began to replace rotary dial. Bell Telephone introduced Touch Tone dialing in 1963 using the DTMF standard. DTMF, or Dual Tone Multi-Frequency, is used when pressing a numbered key on the telephone dial pad. A specific DTMF tone is generated for each numbered key. The land-line phone system can then "listen" and decode that tone to determine which key was pressed, enabling dialing. Each DTMF "tone" is actually two tones - a low-frequency tone and a high-frequency tone - combined. (Hence the name "dual tone multi-frequency".) The term Touchtone was used to market the DTMF advancement. Touchtone / Touch-tone was actually a trademark of Bell Telephone. The numbered key layout was actually the result of years of research prior to its introduction.

Early residents had to share a phone line with multiple families or homes in a neighborhood. The Party Line implemented selective ringing to distinguish one subscriber from another on the same line. This was later replaced with a more advanced selective ringing system so that only the individual phone in the family home the call is directed to rings. If there were four families on a single party line, and a call was directed to family #2, only that phone would ring. However, any of the families on the party line could pick up the receiver and eavesdrop on the other family's phone conversation. Small towns in the Midwest United States were still using the Party Line system well into the 1980s. For an additional fee a subscriber could have their own private line.

Because of the party line legacy there are still a number of Bridge taps in older urban telephone lines. The 'Bridge Tap was a way that the telephone company added a new POTS subscriber in the neighborhood onto the party line. In a bridge tap one pair of wires appears in several terminal locations allowing the telephone company to assign a pair to any subscriber near those terminal locations. The bridge tap is a direct splice into the line and is known to cause an impedance mismatch. The bridge tap is also the enemy of DSL Internet. A telephone company used to charge a hefty fee to remove old bridge taps for customers wanting to subscribe to early CAP DSL service. Today most telephone companies do not charge a fee to clean up the line.

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