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[[Image:30star.png]][[Image:25star.png]]''Update: (1) Pine web site claims 24 hour support for customers. This is simply not true. When the British are in bed then all USA players have to wait for support. The Discord staff appear to be unpaid volunteers. They also seem to have limited access to critical systems so are restricted to mostly an advisory role with some possible exceptions. If it were not for the complete false claim to 24 hour support and if the system administrator would clean up all of the dead plugins from the list, then Pine would otherwise be a great service. Ping times are low and although they do not operate own their own equipment they typically seem to lease from providers in relatively good nod points. Pine loses a full 1 star rating from 4 to 3 due to fraudulent claim about 24 hour support.''''Update: (1) Pine web site claims 24 hour support for customers. This is simply not true. When the British are in bed then all USA players have to wait for support. The Discord staff appear to be unpaid volunteers. They also seem to have limited access to critical systems so are restricted to mostly an advisory role with some possible exceptions. If it were not for the complete false claim to 24 hour support and if the system administrator would clean up all of the dead plugins from the list, then Pine would otherwise be a great service. Ping times are low and although they do not operate own their own equipment they typically seem to lease from providers in relatively good nod points. It is simply a fraudulent claim about 24 hour support.''