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ASININE #2: The phone to PC data cable customer purchases from the sprint store, over the phone, is supposed to be shipped with a software and driver cdrom. It is not. The cable is useless without software. Sprint sells this cable for 6 times the price as it is available for from 3rd party vendors online, the exact same cable.ASININE #3: On their latest line of phones Sprint has blocked features and reduced the display size. The latest Katana phone has a much smaller LCD display than the old model. There are also useful settings missing from the phone, such as the ability to force a call into roam (if sprint tower reception is poor) and to disable the small outside display in camera mode.