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Created page with "== Problems / Troubleshooting == === not getting the option to change webmail application after webmail login === This guide is crap and is totally wrong: https://www.hostgato..."
 
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The plain text webmail interface preferences are in the nvdata subfolder.  Manually edit the plain text file associated with the email user account. It will be a file that ends with "_default_webmail_app"
The plain text webmail interface preferences are in the nvdata subfolder.  Manually edit the plain text file associated with the email user account. It will be a file that ends with "_default_webmail_app"
"Go to /.cpanel/nvdata/user@domain.com_default_webmail_app. There is only the app name in this file, I deleted it and the choose app screen is back."

Revision as of 23:29, 22 July 2020

Problems / Troubleshooting

not getting the option to change webmail application after webmail login

This guide is crap and is totally wrong: https://www.hostgator.com/help/article/how-can-i-set-up-webmail-to-go-directly-to-horde-or-roundcube

Goto CPanel -> Filemanger -> then navigate to "/home2/youraccountname/.cpanel/nvdata

The plain text webmail interface preferences are in the nvdata subfolder. Manually edit the plain text file associated with the email user account. It will be a file that ends with "_default_webmail_app"

"Go to /.cpanel/nvdata/user@domain.com_default_webmail_app. There is only the app name in this file, I deleted it and the choose app screen is back."