BlackBerry

A BlackBerry is a smartphone made by a Canadian company called RIM, an acronym for "Research In Motion." It is a handheld wireless device that can read email and calendars from enterprise-class email systems as well as operate as a cellular phone. BlackBerries come with complete alphanumeric keyboards, whereas many PDAs do not.

The first BlackBerry device was not a cellular phone. Early models were two-way pagers with full QWERTY keyboards. The first BlackBerry cellular phone was the model BlackBerry 5810 which was introduced in 2002. It required an extermal headset and microphone to make voice calls, as the speaker was not built in.

As of 2010 two of the most popular model classes are the BlackBerry Bold and the BlackBerry Curve 8900. The BlackBerry Bold 9650 is an example of a modern BlackBerry device. These Cellular Phone and PDA combination devices have been dubbed "Smart Phones."

First Model 850 introduced in 1996

The BlackBerry Bold 9650

Troubleshooting and Support

Issues that impact several or all current BlackBerry device models. BlackBerry software issues included, and BlackBerry OS.