HughesNet Satellite Internet Service

HughesNet is nearly the only option for individuals in rural America to have high speed broadband Internet.

HughesNet is discussed on the Satellite Internet Service Providers Index area of the Wiki, under the HughesNet section.

• Satellite_Internet_Service_Providers_Index#HughesNet

HughesNet is a fraudulent company: Because they advertise unfiltered access to the Internet, and they provide only partial access with support for only MSIE and Outlook. Compared to Time Warner Cable RoadRunner and most major Telco DSL/ADSL, this is not complete access to the Internet.

HughesNet advertises 700Kbps download speed on their basic residential package. With over 76% signal strength we were only able to achieve 215Kbps average, and that was tested using the Java tool on the HughesNet web site. DSL reports and CNet concur with these results. It is common practice for an ISP to oversell bandwidth. We would be satisfied with a result of 600Kbps from the download speed test. Urban broadband providers are performing at over 1400Kbps for half the price of HughesNet.

 

Customer Lockout Out of CPE

Dannery (the engineers name) with advanced support stated: (March 24, 2008) "The HN7000S cannot do port forwarding. HughesNet only supports Microsoft Windows with Internet Explorer and Outlook Express for Email. Anything else is considered 3rd party and not supported by HughesNet."

The HN7000S CPE (a modem and router for satellite Internet service) is not capable of operation in a bridge mode configuration. It only works as a router performing NAT. It cannot be configured for port forwarding. It is not fully capable, it is a handicap device that lacks the full functionality of standard CPE equipment.

CPE is acronym, Client Premise Equipment.

Custer is a HughesNet billing representative. He has personally dealt with customer complaints regarding the handicap CPE equipment now being distributed by HughesNet.

• 1-866-347-3292  : HughesNet contact phone number

If you are ordering HughesNet you need to demand they provide a fully capable CPE at no additional charge, that can do port forwarding. Do not accept the HV7000S, it is handicap, not fully capable, does not support port forwarding, and can not operate in bridge mode. It cannot be configured by the client. In contrast, the modem/router equipment provided by RoadRunner and the major Telco's can do port forwarding, bridge mode, and be programmed by the client.

 

Double NAT

NAT, or Network Address Translation, is a way of assigning additional non-routable IP addresses to an Internal network which packets are forwarded from a single external Internet routable IP address. (One or more external routable IP addresses may be used.) Double NAT is a scenario where multiple routers on network are doing network address translation. Common example is a Cable or DSL modem, to which a Wi-Fi router is connected. Both modem and router have NAT enabled. Computers on the network are connected to Wi-Fi router. Your ISP is not supposed to give you an already NAT address to your CPE (the router). HughesNet is already using NAT on their side, giving all their customers a NAT address to their client premises router, which does NAT again, resulting in twice NAT.

Hughesnet will not allow the customer to operate the router they install in pass-through mode. The client is stuck with a double NAT setup which makes VPN nearly impossible. If the client adds a wireless router the double NAT goes to a possible triple NAT situation.

Double NAT is Double Routing using non-Internet IP addressing. Hughesnet doesn't provide the customer any Internet router IP address.