Talk:Unified Support Technician Guide to Utility Easy Access via the Windows Command Shell

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Windows 7 Update stuck in preparing to install (Windows Update)

  1. Click Start, Run, type: cmd. Right click the Program Menu entry that appear and select “Run as Administrator”. Press Enter. Run the following command in the opened window: Net stop WuAuServ
  2. Wait for the process to finish.
  3. Click Start, Run, type: %windir% and press Enter.
  4. In the opened folder, rename the folder SoftwareDistribution to SoftwareDistributionOLD
  5. Click Start, Run, type: cmd. Right click the Program Menu entry that appear and select “Run as Administrator”. Press Enter. Run the following command in the opened window: Net start WuAuServ
  6. Wait for the process to finish.
  7. Reboot.

See also: "Windows Update stuck at 0% - Wont Download Updates" in this Wiki

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