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# Look for “Other Devices” or “Unknown Devices” in the list that appears. If you do not see either of these options in the list, please contact technical support.# Look for “Other Devices” or “Unknown Devices” in the list that appears. If you do not see either of these options in the list, please contact technical support. • If you do see one of these options, double-click the option and continue with step 12. • If you do see one of these options, double-click the option and continue with step 12.