Difference between revisions of "Windows 7 Remote Access Security"
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| − | Remote Desktop Protocol (RDP) is a proprietary protocol developed by | + | Remote Desktop Protocol (RDP) is a proprietary protocol developed by Micro$oft, which provides a user with a graphical interface to connect to another computer from the same LAN or via the Internet. The user employs RDP client software for this purpose, while the other computer must run RDP server software. |
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| + | == Tech Support Scams using Remote Desktop == | ||
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| + | Scammers from outside the United States are calling people in the U.S they find in the phone directory. The caller claims to be with "Windows Support," or "Microsoft," in order to talk the victim into granting remote access to the computer. The scammer will try to gain remote control of the machine by tricking the victim with fake error reports and collect the money. The scammer may even threaten to delete all the user data and disable windows if the victim fails to pay after granting remote access. | ||
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| + | ''If you ever get a call from a Microsoft or Windows tech support agent out of the blue, the best thing to do is simply hang up. Scammers like to use VoIP technology so their actual number and location are hidden.'' Source: [https://blog.malwarebytes.org/tech-support-scams/ Tech Support Scams – Help & Resource Page]. | ||
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| + | An example of the harddrive contents after the scammer has deleted data including the Windows operating system: | ||
C | C | ||
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\--- MountPointManagerRemoteDatabase. | \--- MountPointManagerRemoteDatabase. | ||
| + | The first folder on the C drive is a face made up of ASCII characters. | ||
| + | If you do service work for basic residential users, especially those that are novice at using their PC, you can take measures to lock down the system so the user can't be tricked into granting remote access to a potential hacker. | ||
== Disable Remote Desktop == | == Disable Remote Desktop == | ||
Revision as of 12:11, 5 September 2014
Remote Desktop Protocol (RDP) is a proprietary protocol developed by Micro$oft, which provides a user with a graphical interface to connect to another computer from the same LAN or via the Internet. The user employs RDP client software for this purpose, while the other computer must run RDP server software.
Tech Support Scams using Remote Desktop
Scammers from outside the United States are calling people in the U.S they find in the phone directory. The caller claims to be with "Windows Support," or "Microsoft," in order to talk the victim into granting remote access to the computer. The scammer will try to gain remote control of the machine by tricking the victim with fake error reports and collect the money. The scammer may even threaten to delete all the user data and disable windows if the victim fails to pay after granting remote access.
If you ever get a call from a Microsoft or Windows tech support agent out of the blue, the best thing to do is simply hang up. Scammers like to use VoIP technology so their actual number and location are hidden. Source: Tech Support Scams – Help & Resource Page.
An example of the harddrive contents after the scammer has deleted data including the Windows operating system:
C | +--- ^_^ RMTemp System Volume Information | +--- RecoveryMgrDump.txt | \--- RecoveryMgrDumpNew.txt | +--- RMTemp | +--- System Volume Information \--- MountPointManagerRemoteDatabase.
The first folder on the C drive is a face made up of ASCII characters.
If you do service work for basic residential users, especially those that are novice at using their PC, you can take measures to lock down the system so the user can't be tricked into granting remote access to a potential hacker.
Disable Remote Desktop
Rightclick "My Computer" then click Properties. On the lefthand side click Remote Settings. Next click the Remote tab if it's not open.
