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1. Exit Outlook.# Exit Outlook. 2. Click Start, and then click Control Panel.# Click Start, and then click Control Panel. 3. Double-click Mail, and then click E-mail Accounts.# Double-click Mail, and then click E-mail Accounts. 4. Click View or change existing e-mail accounts, and then click Next.# Click View or change existing e-mail accounts, and then click Next. 5. Select the Microsoft Exchange Server account, and then click Change.# Select the Microsoft Exchange Server account, and then click Change. 6. Clear the Use Cached Exchange Mode check box.# Clear the Use Cached Exchange Mode check box. 7. Click More Settings.# Click More Settings. 8. Click the Advanced tab.# Click the Advanced tab. 9. Click Offline Folder File Settings.# Click Offline Folder File Settings. 10. Click Disable Offline Use, and then click Yes in the dialog box that appears.# Click Disable Offline Use, and then click Yes in the dialog box that appears. 11. Click Offline Folder File Settings.# Click Offline Folder File Settings. 12. Click Browse, go to the location where you want to save your .ost file, and then click Open.# Click Browse, go to the location where you want to save your .ost file, and then click Open. 13. Click OK.# Click OK. 14. Select the Use Cached Exchange Mode check box.# Select the Use Cached Exchange Mode check box. 15. Click Next, and then click Finish.# Click Next, and then click Finish.