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When considering the purchase of a used Verizon phone, ask the seller if the phone has a "clean ESN." When a seller advertises a phone as having a clean ESN, and it is bad, the seller is committing an unlawful act of fraud.== Saving a Bad ESN ==According to Verizon, an ESN can only be cleared by the original owner of the phone. The original owner would have to contact Verizon and settle any outstanding balances. In the case of a stolen phone, Verizon may not reactivate a phone even when the original owner contacts them and states that it has been recovered from a theft. This has insurance related implications.Keywords: VZW Verizon Wireless ESN bad clear clean good IMEI Serial Number Flash