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HughesNet isn't providing a "true" path to the Internet. The only path to the Internet is at their office. Customers are given some Internet through their layers and gateways, but are not directly connected to the Internet. Hughesnet is not like Cable or DSL. Hughesnet is like not having indoor plumbing, but connecting a garden hose to the neighbors house, and using that for all your house needs by filling a bucket and walking back and forth.HughesNet is a fraudulent company: Because they advertise unfiltered access to the Internet, and they provide only partial access with support for only MSIE and Outlook. Compared to Time Warner Cable RoadRunner and most major Telco DSL/ADSL, this is not complete access to the Internet.HughesNet is considered a fraudulent company by some techies- they use false advertising: They advertise unfiltered access to the Internet, and they provide only partial access with support for only MSIE and Outlook. Compared to Time Warner Cable RoadRunner and most major Telco DSL/ADSL, this is not complete access to the Internet. Customers are seeing this error a lot when attempting to load a web page. Refreshing often results in the page loading correctly on second attempt. The HT1000 runs a little caching DNS server. When any DNS reply passes through the modem, it is cached. Future queries for that domain name are then served from the modem. You cannot clear the cache short of rebooting the modem. By default, the modem advertises itself as a DNS server via DHCP options. It then takes any queries sent to it and forwards them to HughesNet’s DNS servers. It seems you can specify your own DNS servers, but the cache will still see the reply to any query and holds the reply until it expires, or until the modem is rebooted.Using HughesNet DNS will result in faster DNS lookups. If you keep getting the DNS Lookup Error, the benefit is negated. Using alternative DNS servers is an option. The DNS query will add an additional delay to initial browsing for a site, however, could eliminate the DNS Lookup Error problem. Google offers free for use open DNS servers. You can try using them. Google’s DNS server address which is (primary) 8.8.8.8, (secondary) 8.8.4.4.