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Bad Design Example: The screen touch click indicator (clicks when you touch the screen) clicks, as it should, each time you press a character, including numbers, on the screen. However, it also clicks if you fail to press directly on a character (such as touching accidentally between two letters) which is very stupid because the click should only sound if a successful touch to a character is made.Bad Design Example: The buttons on the side of the phone are too easy to bump. There is no way to hold the phone comfortably in the had without some button being bumped on the sides of the phone. This causes the camera to be activated when it is not desired, or the phone volume, or ring volume being changed when not desired. Buttons on the side are a bad idea, especially when they are on both sides in 3 different places. Just picking up the phone usually results in undesired camera operation.Bad Design Example: Pressing the lock button on the side is supposed to prevent accidental activation or dialing due to side buttons or the screen being bumped, especially while the phone resides in your pants pocket. However, when there is an incoming call it automatically unlocks the phone. Trying to retrieve the phone from your pocket often causes it to answer the call because a button is bumped, which is bad if you screen your calls. A call ringing in, or hanging up during a call all automatically disengage the screen lock feature. Very stupid.Bad Design Example: It takes several screen click throughs to send a text message (unless replying) but a call can be made by one touch, often accidentally.Bad Design Example: Notes, memos, and other text data saved on the phone, using the phone's own supplied applications, cannot be saved to the SD card or transferred to another phone. They purposely prevent this to encourage customers to upgrade to a so called smart phone, which also increases the monthly plan rate.Bad Design Example: The audio jack is not the standard 1/8" size, it is the smaller 3/32" size.Final thoughts: stay clear of this phone. It has so many annoying glitches and examples of poor design that you will want to throw it off a tall building rather than use it for the duration of your contract.