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== Troubleshooting ==# If there is an error message "security key not found," exit the program, restart the computer.# If picture shows but the program is not recording, uninstall both the main program and the drivers completely, unplug the card and insert into another PCI slotm then reinstall following the steps above. When prompted "Image from previous DSR will be erased," choose "Yes, erase all."# If you can log in the program, but there is no image, your camera may not be powered up or connected.# Refer to "DSR" Help file for more details.