Printing in Windows 2000/XP

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How to add a custom paper size

To add a custom paper size, follow these steps:

  1. Click Start, and then click Printers and Faxes.
  2. Select the icon that represents the printer that you want to use.
  3. On the File menu, click Server Properties.
  4. Click to select the Create a New Form check box.
  5. In the Form Name text box, type the name that you want to use. For example, if you have to have a Letter Extra paper size, type Letter_Extra. This name must not match a name that is already on the list of paper sizes.
  6. Under Paper Size, type the height and width in the Height and Width text boxes.
  7. Click Save Form, and then click Close.

In your software, such as Microsoft Office, when you print to that specific device, from either the Page Setup or the Print dialog boxes, your new paper size appears on the list.

 

Stop the print spooler and delete all spooled files

(Windows XP, and 2000) Sometimes when a print job is stuck and going through the print manager and choosing "cancel" doesn't stop the print job, you have to do things at a deeper level. I have tested this method when my Evolis Badgy print job wouldn't go away even after being canceled.

  1. Click Start, and then click Run.
  2. In the Open box, type "cmd", and then click OK.
  3. In the command shell type "net stop spooler"
  4. type "del c:\windows\system32\spool\printers\*.shd"
  5. type "del c:\windows\system32\spool\printers\*.spl"
  6. type "net start spooler"
  7. close the command shell, and close the print manager, then reopen the print manager.

reference: How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP