Difference between revisions of "Buy.com"
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| − | + | The company has been criticized for poor service, including delayed shipping times, shipping incorrect and damaged items, providing conflicting information on product availability and price online, or even simply canceling confirmed orders without any notification to customers. As of 28 December 2009 (2009 -12-28)[update] they have a 4.16/10 lifetime rating on ResellerRatings with over 3,800 reviews. Buy.com carries no inventory but brokers deals between buyers and distributors who would typically sell directly to retailers. | |
| − | CNET reported in July 2009 that Buy.com had contracted with WebLoyalty, a customer loyalty service accused of imposing | + | CNET reported in July 2009 that Buy.com had contracted with WebLoyalty, a customer loyalty service accused of imposing "mystery charges" on Buy.com customers' credit cards. |
One problem with Buy.com is that their web site, which is frequently under development, often does not work with Mozilla Firefox. The submit buttons are absent preventing users from being able to complete orders. | One problem with Buy.com is that their web site, which is frequently under development, often does not work with Mozilla Firefox. The submit buttons are absent preventing users from being able to complete orders. | ||
| − | Buy.com sells on eBay: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2& | + | Buy.com sells on eBay: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=buy |
The buy.com telephone support number is not provided on the web site. An area for the customer to enter his or her own telephone number is provided, however, the same submit button absence glitch exists in this area. | The buy.com telephone support number is not provided on the web site. An area for the customer to enter his or her own telephone number is provided, however, the same submit button absence glitch exists in this area. | ||
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they are all Philipino on the other end of the line and it is really hard to get help. | they are all Philipino on the other end of the line and it is really hard to get help. | ||
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Latest revision as of 12:46, 24 November 2010
The company has been criticized for poor service, including delayed shipping times, shipping incorrect and damaged items, providing conflicting information on product availability and price online, or even simply canceling confirmed orders without any notification to customers. As of 28 December 2009 (2009 -12-28)[update] they have a 4.16/10 lifetime rating on ResellerRatings with over 3,800 reviews. Buy.com carries no inventory but brokers deals between buyers and distributors who would typically sell directly to retailers.
CNET reported in July 2009 that Buy.com had contracted with WebLoyalty, a customer loyalty service accused of imposing "mystery charges" on Buy.com customers' credit cards.
One problem with Buy.com is that their web site, which is frequently under development, often does not work with Mozilla Firefox. The submit buttons are absent preventing users from being able to complete orders.
Buy.com sells on eBay: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=buy
The buy.com telephone support number is not provided on the web site. An area for the customer to enter his or her own telephone number is provided, however, the same submit button absence glitch exists in this area.
We have found the phone number.
buy.com telephone support = 949-389-2000 buy.com telephone number = 949-389-2000.
also
Phone: 800-800-0800
How to reach a live person: This number goes directly to a person. Just hang on the line through the recording.
Hours of Operation: Looks to be 24/7.
they are all Philipino on the other end of the line and it is really hard to get help.
