Windows 10 Troubleshooting

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We can't sign in to your account

Isn't this a terribly worded error message? How stupid is this? It sounds as though "other people" are trying to log into your account. Microsoft developers are idiots.

When you see this error message dialog then Windows 10 likely signed you in with a temporary account.

On Windows 10 after an upgrade, installation of a new monthly update and something goes wrong it will display this dialog and your typical desktop is not available.

  1. Open the Windows Registry Editor as Administrator 'regedit.exe'
  2. Navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  3. Identify your profile and note if it is listed with .bak on the end of the key name
  4. Delete the temporary profile and rename your profile by removing the 'bak'

How to identify which profile path is yours: You have to select the one that has the 'ProfileImagePath' key set to the system profile path.

also

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