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ADS tech support phone number (was) - (562) 926 - 4338. Quotes from forum, "''Do not confuse the IDVD-1 with the IDVD-2. The ver 1 unit was unstable and lots of problems. Ver 2 seems stable and has preformed well''" Make sure hard drive is operating at full speed. "''install the latest update of the Capture Wizard software, 3.0.0.3.''"There was a guide to tweaking for VCD compatible encoding. It seems to have been lost in time... [[Category:Tangible Product]]