Google Voice

troubleshooting

call forwarding slider disabled

Under SETTINGS -> CALLS -> CUSTOM CALL FORWARDING

When the slider is disabled Google is sticking it to you by randomly disabling your call forwarding number and requiring you to "re-verify" that number. It does not matter to them that just a day ago it all worked, and has for months. They just decided to pick on you, and disable it without warning. They think that so what if you are missing important calls because you are not aware that they disabled the forwarding. They don't care about you. It's Google. The bigger they grow the more disconnected they are with their users and customers.

Resolution: Verify the number again. The number you have configured to received the calls. It is probably your cell phone or a home desk phone.

Under SETTINGS -> ACCOUNT -> LINKED NUMBERS

Suddenly you notice that all your linked numbers are no longer verified. They were verified yesterday. Google change their status to non-verified and did not warn you.

The process involves either texting or calling the number (phone) and supplying a 6 digit code. You then enter that code into the Google Voice web site. Then you cross your fingers and hope that more time goes by before they randomly decide to un-verify your linked numbers and stick it to you again without warning.