Difference between revisions of "Why Sprint Sucks"
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ASININE #1: The technical support number automated system askes for customers phone numer to be entered on touch tone, yet the rep asks for it again anyway, and each time the customer is transferred, they are asked again, along with the password. | ASININE #1: The technical support number automated system askes for customers phone numer to be entered on touch tone, yet the rep asks for it again anyway, and each time the customer is transferred, they are asked again, along with the password. | ||
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ASININE #2: The phone to PC data cable customer purchases from the sprint store, over the phone, is supposed to be shipped with a software and driver cdrom. It is not. The cable is useless without software. Sprint sells this cable for 6 times the price as it is available for from 3rd party vendors online, the exact same cable. | ASININE #2: The phone to PC data cable customer purchases from the sprint store, over the phone, is supposed to be shipped with a software and driver cdrom. It is not. The cable is useless without software. Sprint sells this cable for 6 times the price as it is available for from 3rd party vendors online, the exact same cable. | ||
ASININE #3: On their latest line of phones Sprint has blocked features and reduced the display size. The latest Katana phone has a much smaller LCD display than the old model. There are also useful settings missing from the phone, such as the ability to force a call into roam (if sprint tower reception is poor) and to disable the small outside display in camera mode. | ASININE #3: On their latest line of phones Sprint has blocked features and reduced the display size. The latest Katana phone has a much smaller LCD display than the old model. There are also useful settings missing from the phone, such as the ability to force a call into roam (if sprint tower reception is poor) and to disable the small outside display in camera mode. | ||
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| + | ASININE #4: Some of the Sprint PCS phone support representatives speak English as a second language. This is fine if they speak it well. There are too many of them that do not. | ||
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| + | ASININE #5: If a customer lives in an area where high speed data is not available on the Sprint network, the customer has to pay the same amount for | ||
Revision as of 11:13, 8 February 2009
ASININE #1: The technical support number automated system askes for customers phone numer to be entered on touch tone, yet the rep asks for it again anyway, and each time the customer is transferred, they are asked again, along with the password.
ASININE #2: The phone to PC data cable customer purchases from the sprint store, over the phone, is supposed to be shipped with a software and driver cdrom. It is not. The cable is useless without software. Sprint sells this cable for 6 times the price as it is available for from 3rd party vendors online, the exact same cable.
ASININE #3: On their latest line of phones Sprint has blocked features and reduced the display size. The latest Katana phone has a much smaller LCD display than the old model. There are also useful settings missing from the phone, such as the ability to force a call into roam (if sprint tower reception is poor) and to disable the small outside display in camera mode.
ASININE #4: Some of the Sprint PCS phone support representatives speak English as a second language. This is fine if they speak it well. There are too many of them that do not.
ASININE #5: If a customer lives in an area where high speed data is not available on the Sprint network, the customer has to pay the same amount for
