TAS Personal Computer Service Checklist
From Free Knowledge Base- The DUCK Project: information for everyone
If you are in the computer service industry, please feel free to copy and use this computer service checklist. Use it as a guide to develop your own service checklist for your business.
Computer Service Checklist: PC with MS Windows
WINDOWS [ ] Create a Windows System Restore Point [ ] Current Service Pack installed [ ] Install available Windows Security Updates [ ] MSIE current [ ] Check Device Drivers for ! [ ] Tighten MSIE Security Settings [ ] Clear Recycle Bin and Undelete cache [ ] Check Pagefile size, health, and memory
SOFTWARE [ ] Stop unwanted startup programs (HKEY LU, KKEY LM, STARTUP GRP) TSR(s) [ ] Recover HDD Space [ ] Check registry integrity [ ] Test for file system fragmentation [ ] Check protected system files, repair if necessary [ ] Check installed software, remove unnecessary software [ ] Update Macromedia Flash and Silverlight [ ] Update DirectX [ ] Check for known virus (malware, spyware, trojans)
WEB BROWSERS [ ] Un-needed toolbars and browser add-ons removed [ ] Clean MSIE browser cache and junk files [ ] Update Firefox / Chrome / Clean browser (cache) [ ] Install NoScript (firefox)
HARDWARE [ ] Voltage check PSU or power adapter [ ] Boot system prior to removal of components or cleaning [ ] Clean system with compressed air [ ] Wipe down exterior [ ] Clean optical drive [ ] Visual Inspect Motherboard for issues [ ] Check fans (noise, health) [ ] RAM test [ ] Hard drive surface scan (bad sectors, seek test) [ ] Optical drive tests [ ] Magnetic drive tests [ ] USB port test (dtr test) [ ] capacitor health on motherboard
UPGRADE RECOMMENDATIONS [ ] RAM: sufficient RAM for OS and software [ ] HD: sufficient free HD space, remaining space [ ] VIDEO: graphics controller memory [ ] OPTICAL: CD only to DVDr [ ] Recommend use of surge suppression
Computer Profile Checklist: PC With MS Windows
HARDWARE [ ] Manufacturer: ____________________ [ ] Model: __________ __________ [ ] Serial Number: ____________________ [ ] System RAM: __________ [ ] Video RAM: __________ [ ] Hard Drive(s) size: (1)__________ (2)__________ (3)__________
O/S [ ] Windows Version: ____________________ [ ] Service Pack #: __________
